PupSak Velvet Dog Bed

R 860.00 R 1,150.00
Colour: Caramel
Size:

PupSak Dog Beds in Velvet 

Warranty Information : Click Here

2 Year Warranty on Covers 

5 Year Warranty on Inners 

Three Sizes available: Size Guide

Small : 65cm 

Large : 100cm 

X-large : 120cm 

Machine Washable Covers : Care Instructions 

Simple, easy-care instructions to prolong the longevity of your covers.

    Small PupSak

    Approximately 65cm Diameter
    2kg of Upcycled, shredded Foam Flakes
    Seats 1 Small Dog Comfortably

    Large PupSak

    Approximately 100cm in Diameter
    4 kg of Upcycled, shredded, Foam Flakes
    Seats 1 Large Dog Comfortably

    X-large Pupsak 

    Approximately 120cm in Diameter
    10–12 kg of Upcycled, shredded, Foam Flakes
    Seats 1 X-Large Dog Comfortably

     

     

     

    Manufacturing Time:

    • We typically ask for 7-14 working days to manufacture your dog bed, step, or spare cover. While we try to keep popular items in stock, there are times when we need to make your order from scratch.
    • For urgent requests, please contact us directly to discuss what we can do within the time frame you need.

    November Delays:

    Due to high order volumes from our current sales, delivery times may be extended to 7–21 working days. We appreciate your patience and will keep you informed of any updates regarding your order.

    Possible Delays:

    • If we encounter stock shortages (e.g., fabric running out), delivery times may be extended up to 21 working days. We’ll always keep you informed of any delays.

    Dispatch and Delivery:

    Once your order has been manufactured and collected from our factory, delivery times depend on your location:

    • Cape Town: Delivery takes 12-24 hours after dispatch.
    • Outer Regions: Delivery can take up to 72 hours or 3 business days.

     

    What Our Warranty Covers:

    1. Inner Cushion: 5-Year Warranty
      The inner cushion is covered for 5 years against all manufacturing flaws. 

    2. External Cover: 2-Year Warranty
      The external cover comes with a 2-year warranty for any manufacturing defects. This includes issues such as:

      • Defective zippers
      • Unstitched seams
      • labeling

    What Our Warranty Does Not Cover:

    • Damage caused by your dog chewing or tearing the bed.
    • Damage caused by improper use, washing, or alterations to the bed.

    Repairs and Exceptions:

    If your dog damages the bed, we do not cover this under warranty. However, we will do our best to assist in fixing the bed where possible.

    Pre-Order Policy

    Here’s what to expect when placing a pre-order:

    Manufacturing and Lead Times:

    • Our pre-order items are in high demand and require extended lead times due to increased order volumes and larger quantities being manufactured. We currently estimate that pre-orders will be delivered between 18th - 23rd December.

    Please note: While we strive to meet these timeframes, there is a possibility of delays due to the nature of pre-order production and supply chain variables.

    Why production times fluctuate:

    • At PupSak, we are committed to environmentally conscious manufacturing, using upcycled fabric sourced from local furniture company offcuts. When order volumes increase, additional time is needed to source these materials, which allows us to maintain our sustainable practices.

    Need your order sooner?

    • If you require your dog bed, step, or cover sooner than the estimated delivery timeframe, please contact us directly. We can discuss potential solutions, such as offering alternate options or products we currently have in stock.

    Delivery timelines:

    • Once your pre-order has been manufactured and dispatched, delivery times depend on your location.
    • Cape Town: 12–24 hours after dispatch.
    • Outer Regions: Up to 72 hours or 3 business days.

    We appreciate your patience and understanding as we work hard to fulfill your pre-order. Should there be any changes or updates to your order, we’ll notify you promptly.

    For any further questions or assistance, don’t hesitate to contact us!